Privacy Policy

In this policy, we explain what data we collect, why we collect it, how we handle your data, and your rights regarding your data. We will never sell your data.

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This policy covers all services provided by Radial Flow.

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It applies to information about site visitors, prospective customers, and current customers and authorized users. Throughout this policy, we refer to these groups collectively as "you."

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However, it does not include information about a customer's end users that Radial Flow receives from the customer or processes on their behalf. This information is governed by agreements between Radial Flow and its customers.

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If you're an end user of a customer and have questions about how your information is handled, please contact the organization that provided your information to us.

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What we collect and why

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Identity and Access: In the contact us section we ask for your name, email, and possibly company name for account personalization and updates. We may also send surveys with your consent.

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Billing Information: If you use paid services, we'll ask for payment info and billing address. We process credit card info securely through our payment processor.

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Geolocation Data: We may log IP addresses for security and spam prevention.

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Website Interactions: We may collect browsing activity for analytics, such as page visits and load times.

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Cookies: We may use cookies to store preferences, aid usability, and for analytics.

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Voluntary Correspondence: We keep emails and other correspondence for reference.

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How we use and disclose your information: We use your information to provide services and investigate abuse. We may aggregate and de-identify data for various purposes. We disclose information only when required by law or with proper legal requests.

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Your rights: You have rights to know what data we collect, access your data, correct it, request deletion, complain, restrict processing, object, and more. Some rights may be subject to verification.

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Security: We encrypt data during transmission and storage.

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Data Retention: We retain data as necessary for legal compliance and dispute resolution.

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Location of Data: Data is primarily stored in the United States. By using our services, you consent to data transfer to the US.

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Changes and Questions: We may update this policy. If you have questions, contact us at info@radialflow.net